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Faq

FAQ

Frequently Asked Questions

Let’s look at Eissa Golden Seed’s management functions or practices regarding the availability of getting pure gold (999.9).

A: The Golden Seed Project is an exclusive rewards initiative by Eissa Golden Seed, where customers earn points for every purchase made on our official website.
Upon reaching specific milestones, members can unlock cashback rewards and receive a FREE 24K (999.9) Pure Gold Bar

Eissa Golden Seed operates as a real-time, sales-based business. All company activities are driven by actual product sales and purchase transactions, not by investments or speculative schemes. Our business model is strictly based on Sales and Purchase transactions, where profits are generated from real customer sales.

A: Joining is completely free!
✅ Register on our website
✅ Verify your email
✅ Log in to your account
✅ Start purchasing products to earn points and unlock rewards

A: You can begin with one quantity. However, you may purchase multiple quantities at any time to reach your cashback and gold targets faster.

A: Your Purchase Count (My-Repurchase) tracks the total number of valid purchases made under your account.
Each purchase contributes toward unlocking your MYR 222 cashback reward. Every purchase is assigned a count value, which is automatically adjusted as company sales take place. This process operates through an Auto-Sales Count system, ensuring all calculations are handled systematically and transparently without manual intervention.

A: After receiving your MYR 222 cashback, you are required to make a minimum of two (2) additional purchases to remain eligible for ongoing rewards.
Each new purchase will again qualify you to redeem another MYR 222 cashback.

If you do not make the required minimum purchase of two (2) quantities after redemption, your cashback will be temporarily placed on hold.
Your MYR 222 will be released automatically once the required purchase is completed.

A: There is an expiry period for every cycle. If you fail to make the required purchase, all collected gold points will expire, and your total cash redeem count cycle progress will be lost. Your next cash redeem count cycle will begin fresh, requiring new purchases to start earning rewards again.

A: Eligibility is automatically calculated based on company sales. You can monitor your progress in the Ongoing Cashback Rewards Dashboard, which displays your target status — 99 Points / MYR 222 / 5-Star Level. (There is no limit to how many cashbacks rewards you can earn.)

A: Cashback and other cash rewards are processed twice monthly, based on two cut-off dates: the 15th and the 30th of each month.
Payments will be transferred to your registered bank account within five (5) working days following the respective cut-off date.

A: The Ongoing Gold Rewards Dashboard tracks your journey toward 999 gold points. Each MYR 222 cashback redemption adds bonus gold points.
After 36 cashback redemptions per cycle, you qualify to receive a FREE 24K (999.9) Gold Bar. (Unlimited cycles and rewards apply.)

A: Once you reach 999 gold points, you can choose your preferred redemption method:
💎 Gold Bar: Delivered by Public Gold to your address with free shipping and insurance (within 24 working days).
💰 Gold Cash: The equivalent value (based on current gold rate) will be credited to your bank account after the cut-off date.

A: Yes! You can also earn Referral Rewards by activating your Referral ID. Invite friends and earn extra benefits through the Referral Program.
For details, contact your Referral Leader.

A: Eissa Golden Seed may adjust the target points or gold weight (grams) due to production or market changes. Any updates will be communicated transparently through our official channels.

A: If any issue arises due to an error made during registration or related steps, and the company is required to correct it on your behalf, a service charge may apply.
The amount will vary and be determined on a case-by-case basis, depending on the nature of the correction required.

A: When making a purchase, customers must select the correct campaign or interested campaign (such as Lucky Draw, Booth, or other promotions) to be eligible for participation and prizes. Please ensure the campaign is chosen accurately, as the company will not be responsible for any errors or ineligibility resulting from the selection of an incorrect campaign during purchase.

A: As a gesture of appreciation and goodwill, the company voluntarily shares a portion of its profits through a structured Reward Program.
This initiative supports a support-to-support business model, where customers and the company grow together.

A: Our system is systematically developed based on real-time sales data.
Each customer has access to a personal dashboard, where all transactions, rewards, and records are clearly displayed and traceable.

A: No. There is no mechanism within the system that allows fraudulent or misleading transactions. All activities are monitored, recorded, calculated, and allocated in accordance with actual sales performance.

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