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Faq

FAQ

Frequently Asked Questions

Let’s look at Eissa Golden Seed’s management functions or practices regarding the availability of getting pure gold (999.9).

A: The Golden Seed Project is an exclusive rewards initiative by Eissa Golden Seed, where customers earn points for every purchase made on our official website.
Upon reaching specific milestones, members can unlock cashback rewards and receive a FREE 24K (999.9) Pure Gold Bar

Eissa Golden Seed operates as a real-time, sales-based business. All company activities are driven by actual product sales and purchase transactions, not by investments or speculative schemes. Our business model is strictly based on Sales and Purchase transactions, where profits are generated from real customer sales.

A: Joining is completely free!
✅ Register on our website
✅ Verify your email
✅ Log in to your account
✅ Start purchasing products to earn points and unlock rewards

A: You can begin with one quantity. However, you may purchase multiple quantities at any time to reach your cashback and gold targets faster.

A: Your My-Repurchase tracks the total number of valid purchases made under your account. Each purchase contributes toward unlocking your MYR 222 cashback reward.

Simple Concept:

👉 Repurchase = Reactivate Rewards

👉 No Repurchase = Rewards Stop

A: After redeeming your MYR 222 cashback, you are required to make a purchase of 1 quantity to remain eligible for ongoing rewards.
Each subsequent purchase will again qualify you to redeem another MYR 222 cashback.

A: Each purchase is subject to a specified cashback validity period. If the MYR 222 cashback is not redeemed within this period, the cashback and any associated gold points for that particular purchase will be missed.

To avoid any loss of benefits, it is recommended to redeem your cashback within the given timeframe.

A: Each reward cycle is subject to a validity period. After redeeming your cashback, you are required to make the next purchase within this period to maintain your progress.

If the required purchase is not completed:

  • All accumulated gold points will expire
  • Your current cashback redemption cycle progress will be reset

Your next cashback redemption cycle will then start afresh upon your next purchase.

A: Eligibility is automatically calculated based on company sales. You can monitor your progress in the Ongoing Cashback Rewards Dashboard, which displays your target status — 99 Points / MYR 222 / 5-Star Level. (There is no limit to how many cashbacks rewards you can earn.)

A: Cashback and other cash rewards are processed monthly according to the cut-off date, which is on the 25th of each month.

Once processed, payments will be transferred to your registered bank account within five (5) working days following the cut-off date.

A: The Ongoing Gold Rewards Dashboard tracks your journey toward 999 gold points. Each MYR 222 cashback redemption adds bonus gold points.
After 36 cashback redemptions per cycle, you qualify to receive a FREE 24K (999.9) Gold Bar. (Unlimited cycles and rewards apply.)

A: Once you reach 999 gold points, you can choose your preferred redemption method:
💎 Gold Bar: Delivered by Public Gold to your address with free shipping and insurance (within 24 working days).
💰 Gold Cash: The equivalent value (based on current gold rate) will be credited to your bank account after the cut-off date.

A: Yes! You can also earn Referral Rewards by activating your Referral ID. Invite friends and earn extra benefits through the Referral Program.
For details, contact your Referral Leader.

A: Eissa Golden Seed may adjust the target points or gold weight (grams) due to production or market changes. Any updates will be communicated transparently through our official channels.

A: If any issue arises due to an error made during registration or related steps, and the company is required to correct it on your behalf, a service charge may apply.
The amount will vary and be determined on a case-by-case basis, depending on the nature of the correction required.

A: When making a purchase, customers must select the correct campaign or interested campaign (such as Lucky Draw, Booth, or other promotions) to be eligible for participation and prizes. Please ensure the campaign is chosen accurately, as the company will not be responsible for any errors or ineligibility resulting from the selection of an incorrect campaign during purchase.

A: As a gesture of appreciation and goodwill, we operate without sales personnel, dealers, agents, stockists, or middlemen—ensuring that margins are returned to the community through a Structured Reward Program.
This initiative supports a support-to-support business model, where customers and the company grow together.

A: Our system is systematically developed based on real-time sales data.
Each customer has access to a personal dashboard, where all transactions, rewards, and records are clearly displayed and traceable.

A: No. There is no mechanism within the system that allows fraudulent or misleading transactions. All activities are monitored, recorded, calculated, and allocated in accordance with actual sales performance.

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